Get SupportWhen your system crashes, productivity does too. netsense provides proactive maintenance, knowledgeable Help-Desk Professionals, break-fix service, training for your employees and on-site & remote system service and management. Maximum efficiency from your IT assets is always our goal.
Help Desk
The frustration caused by a program bug, hardware malfunction or other system hiccup can paralyze an employee or department. Help Desk service is available to netsense clients for troubleshooting, resource assistance, hardware issues or general questions. We keep information technology contributing to your bottom line rather than draining time away from key employees or distracting them from their primary responsibilities.
Remote and On-Site Service
Remote PC repair is a safe, secure and cost-effective method for troubleshooting software-related problems via an internet connection. With the user's permission, a netsense tech can take control of your desktop to solve problems. Sit back and watch or walk away while we work. Either way, we'll get you back up and running in a hurry. Of course, we are also available for on-site visits to resolve any hardware or network issues or to provide hands-on service and training.
Break-Fix
Systems break. Plan for it. Break-Fix describes the work involved in supporting a technology when it fails in the normal course of its function. We get our clients up and running quickly so that they can continue to service their customers and clients. Machines break. netsense fixes. Count on it.
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| Contact Information | |
| Sales: | sales@getnetsense.com |
| Support: | websupport@getnetsense.com |
| itsupport@getnetsense.com | |
| Phone | |
| 866-846-6088 | |
| 401-223-0234 | |
| Fax | |
| 401-305-3909 | |